Manage your email, notifications and account closure
Control which emails you receive, update your sign-in address, or request full account and data removal.
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Adjust what reaches your inbox
Each notice email contains a one-click unsubscribe link specific to that notice type. You may also visit /account/notifications to configure every category and frequency.
Certain messages are sent without exception: receipts, refunds, payment difficulties, listing suspensions and security alerts. These cannot be switched off.
Update your sign-in address
Submit a change request via /account/email, stating your new address. We verify the alteration by sending confirmation to both your current and new email. Once complete, you will receive a security notification at your new address.
Permanently close your account
Initiate closure through /account/privacy or by writing to launch@zinndigital.com from the email registered to your account. We will respond by email to confirm what is being deleted: your account, founder profile and all personal information held.
Want a copy first? Head to /account/privacy for a zip holding your profile, listings, orders, invoices and messages.
Invoices are retained according to legal requirements. For details on how personal data is stored and managed, refer to /privacy.
Questions people ask
- Can I keep getting receipts but stop other emails?
- Receipts, refunds, payment alerts, listing holds and security notices always arrive. You can unsubscribe from other notice types via the link in each email or through /account/notifications.
- What happens to my data when I close my account?
- Your account, founder profile and personal details are removed. Invoices required by law are archived. See /privacy for the full data handling policy.
- Do I need to confirm my new email address?
- Yes. When you request a change at /account/email, we send verification emails to both addresses before the change takes effect.